Privacy Statement

Last updated on January 1, 2025.

Introduction

  • Your privacy is important to us. It is Soigné's policy to respect your privacy regarding any information we may collect from you across our widgets, websites, soigne.app, and other sites we own and operate.
  • We act as “data controller” for the activities described in this statement and are responsible for ensuring that the processing of your personal data complies with the requirements of the GDPR.
  • If you have any questions regarding the processing of personal data, please contact us through the details mentioned on our website.

What is covered by this privacy statement?

  • This statement applies when you use our services as a job applicant, including when you:
    • submit applications through our widgets on third party websites
    • use our mobile apps for job applications
    • have a profile in our systems
    • create an account to manage your profile (when this feature becomes available)
  • This statement also applies when you:
    • visit our websites
    • sign up for our newsletter
    • submit questions or feedback
  • This statement does not cover:
    • If you use our services as a business customer (please see the applicable data processing agreement)
    • the processing of your personal data by employers (please see their privacy statement).

Which personal data do we process?

Depending on how you interact with our websites, apps and widgets, we may process the following categories of personal data:

  • contact details (name, email address, telephone number)
  • personal details (gender, age, country of residence)
  • address (address and country)
  • applicant materials (CV, work experience, qualifications, preferences, motivation letter, correspondence)
  • account details (username and [hashed] password)
  • usage data (click and usage behaviour related to our services)

For which purposes do we process your personal data?

  • To handle your interactions with our services: responding to your questions, processing information requests, and enabling basic website functionality.
  • To send you our newsletter: processing your email address for our newsletter subscription when you opt in, managing your subscription preferences, and tracking newsletter engagement to improve our communications.
  • To handle your job applications: forwarding your applications to employers, creating your profile for application tracking, and enabling communication with employers about your applications.
  • To manage your account: connecting your profile to your account credentials, securing your login details, and providing account features to manage your applications.
  • To process your feedback: collecting and analysing your comments, suggestions, and ratings about our services, using your feedback to improve our platform, and following up on your input when necessary

On what legal grounds do we process your personal data?

We process your personal data only when we have a valid legal basis under GDPR. The following grounds are relevant for our processing activities:

  • Performance of our agreement: Processing necessary to perform an agreement we have with you (like managing your job applications, profile and account)
  • Consent: Processing based on your explicit permission (like sending newsletters or using non-essential cookies)
  • Legitimate Interests: Processing based on our justified business interests that don't override your privacy rights (like improving our services based on usage data, feedback and ensuring platform security)
  • Legal Obligations: Processing required by law (like maintaining certain business records)

How long do we process your personal data?

  • We keep your personal data only as long as necessary for the purposes they were collected for.
  • If you have a profile with us, you can submit a profile deletion request directly to us, or if you have account management access, you can delete your profile and account yourself through your settings. Either method will completely remove all your personal data from our systems. Please note that this only applies to data we control and are data controller for - employers process your data under their own privacy statement.

Your Privacy Rights

You have the following rights under the GDPR:

  • Right to Access: You have the right to view the personal data we process about you.
  • Right to Rectification: You have the right to correct or supplement any personal data we process about you if it is incorrect or incomplete.
  • Right to Object: You can object to the processing of your personal data and to direct marketing.
  • Right to Erasure: You can request us to delete your personal data.
  • Right to Withdraw Consent: If you have given us permission to process personal data, you can withdraw this consent at any time.
  • Right to Data Portability: If technically possible, you have the right to have the personal data we process about you transferred to a third party.
  • Right to Restrict Processing: In some cases, you can request us to (temporarily) restrict the processing of your personal data.

When you submit a request, we may ask you to identify yourself. We request this information to ensure that you are the right person to whom the personal data belongs. We will typically fulfill your request within one month. This period may be extended by two months for reasons related to the specific privacy rights or the complexity of the request. If we extend this period, we will inform you in a timely manner. If you wish to exercise any of your rights, you can let us know via the contact details on our website.

Questions or Complaints

If you have questions or want to file a complaint about the use of your personal data, feel free to contact us at legal@soigne.app. We handle every question and complaint internally and communicate further with you. If you feel we are not helping you properly, you have the right to file a complaint with the supervisory authority.